Returns & Exchanges
At Baroque Portfolios, we stand by the craftsmanship of our home organization and archival products. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all protective inserts are included to prevent damage during transit.
- 3.Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
- 4.Quality Inspection & Refund
Once our warehouse receives and inspects the returned portfolio for quality assurance, your refund or exchange will be processed within 5-7 business days.
